Refund policy

Return and refund policy

All products in this shop are digital downloads (PDF files). You receive your files by email and on the order page right after payment. Nothing is shipped.

Right of withdrawal for digital content

If you live in the EU, you normally have 14 days to withdraw from an online purchase. For digital content this right ends once the download has started, provided you agreed to this at checkout. Because the files are available immediately, we generally can't offer refunds after the download.

When we will help

The file doesn't open, is damaged or is missing pages.
You were charged twice or bought the wrong product by mistake and haven't downloaded it yet.
You can't find your download link.

In these cases, write to us within 14 days of your purchase and we'll send a working file, swap the product or refund you.